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Author Archives: Tech Support

Servers can get dusty, very dusty!

Posted on March 27, 2019 by Tech Support

Just like a regular computer, it’s quite common for servers to build up dust and is often ignored. Dust can be damaging to the system’s normal operation and can dramatically Continue ReadingServers can get dusty, very dusty!→

Posted in Tech Tips | Tagged cleaning, dust, Server, Tech article

Selecting the best UPS

Posted on March 1, 2019 by Tech Support

When upgrading or replacing your UPS it is a good idea to think about what type of devices you should connect. ACR Support recommends you have the following devices connected Continue ReadingSelecting the best UPS→

Posted in Support Team News, Tech Tips | Tagged ups

Labeling Infrastructure & Removing Unused Hardware

Posted on February 1, 2019 by Tech Support

You’re opening up for the day and you click on the ACR shortcut and the software won’t load so you check other computers and notice that you’ve lost internet access, Continue ReadingLabeling Infrastructure & Removing Unused Hardware→

Posted in Support Team News, Tech Tips | Tagged documentation, labeling, old hardware, ups

Protect your computers from threats online

Posted on January 3, 2019 by Tech Support

Online threats can cause a business serious damage and downtime and preparing and securing your office and point of sale PCs can help reduce the risk of these threats. We Continue ReadingProtect your computers from threats online→

Posted in Support Team News, Tech Tips | Tagged backups, Security, Tech, Tech article

“Have you tried turning it off and on again?”

Posted on November 15, 2018 by Tech Support

I’m sure you have heard us say this before, right? It might sound like we don’t care about your issue but in reality, it’s more than just a catch phrase Continue Reading“Have you tried turning it off and on again?”→

Posted in Support Team News, Tech Tips | Tagged Reboot, Tech

When to Replace Your UPS or its Battery

Posted on October 16, 2018 by Tech Support

Just like all IT equipment your battery backup, called a UPS (Uninterruptable Power Supply), can age and fail. More importantly, the batteries inside the UPS can get old, stop holding Continue ReadingWhen to Replace Your UPS or its Battery→

Posted in Support Team News, Tech Tips | Tagged battery, power failure, Tech-Tips, ups

How to Take Care of Your External Backup Hard Drive

Posted on September 26, 2018 by Tech Support

An external hard drive is a freestanding device that plugs into a desktop computer or a server with a USB cable. External hard drives provide you with additional space for Continue ReadingHow to Take Care of Your External Backup Hard Drive→

Posted in Support Team News | Tagged backups, hard drives, Tech, Tech article, Tech-Tip, usb, usb disk

Searching for a new IT Support Company or MSP

Posted on July 26, 2018 by Tech Support

At ACR support for your business is our main priority. That’s why we provide all the support you need for your ACR Systems and Hardware. But what happens to all Continue ReadingSearching for a new IT Support Company or MSP→

Posted in Support Team News | Tagged Newsletter, Tech article, Tech-Tips

MSP System and Maintenance Checklist

Posted on June 15, 2018 by Tech Support

Computers and the way we use them are always changing. Ensuring that your systems and infrastructure is up-to-date and secure is critical to reducing major issues and downtime. Ask your Continue ReadingMSP System and Maintenance Checklist→

Posted in Support Team News | Tagged Newsletter, Tech article, Tech-Tips

The Risks of Incorrectly Turning off your Server

Posted on May 28, 2018 by Tech Support

After having a number of sites incorrectly shutting down their server during the day we would like to warn against shutting down your server without speaking to ACR Support first. Continue ReadingThe Risks of Incorrectly Turning off your Server→

Posted in Support Team News | Tagged Newsletter, Tech article, Tech-Tips

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