ACR News, Tips and Articles.
The following labels within the ‘Customer’ table have been renamed to align with the label name in Customer Maintenance. ‘Credit Check Flag’ is now ‘Charge Status’ ‘Delivery Details’ is now Continue ReadingExport/Import Utility & Report Generator > Label Name Change
Depending on the age of your current workstations, you might have to upgrade from an earlier version of Windows to Windows 10. While ACR works exactly the same on Windows Continue Reading3 Common Windows 10 Issues when using ACR
From this update moving forward, the Conversation image (in the conversation column) will now only appear for Back Orders that have at least one ‘user created’ conversation (opposed to only Continue ReadingBack Order Maintenance > Conversations
The ACR Training Team responds and supports many businesses that get caught out over the holiday season where not all staff members are aware of the Business End of Day Continue ReadingAre your Business Month End Policies and Procedures documented?
Carrier Restrictions have been updated to include the option of ‘Repairs’. This will accommodate despatching a Repair in the Despatch System. Note: The option ‘Both’ has been renamed to ‘All’.
When a Carrier has ‘Upload to Track n Deliver’ set to Yes, there will be a new ‘Freight Expense’ field available. This is where users can enter a freight expense Continue ReadingCarrier Maintenance > Freight Expense
This report will show all Despatch records that qualify that do NOT have a Freight Expense value. The Invoice number and Customer will be shown along with the Despatched Date, Continue ReadingFreight Expense Exception Report
Changes have been made to the Freight Expense Report which in turn has increased the size. When printing this report on a port for the first time, the system will Continue ReadingFreight Expense Report
Printed Invoices can now be found regardless of their despatch status when searching by Invoice Number.
Users can now process Debtor Auto Payments. This will eliminate the need to individually process Cash Receipts for Customers that you have arranged a direct debit agreement with (in which Continue ReadingDebtor Auto Payments