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Category Archives: Support Team News

Have you set your ACR Trading Schedule for 2025?

Posted on December 4, 2024 by Susie Garrard

Using a Trading Schedule is the perfect tool enabling your system to easily and automatically stay on the correct date. Users can create a default Trading Schedule and also modify Continue ReadingHave you set your ACR Trading Schedule for 2025?→

Posted in Support Team News | Tagged 2025 Trading Schedule

Payroll EOFY Processing Guide 2024

Posted on June 5, 2024 by Janelle Lodge

The following steps are a guide to completing the Payroll End Of Financial Year process smoothly. The following steps are to be undertaken AFTER completing all final June dated pays, Continue ReadingPayroll EOFY Processing Guide 2024→

Posted in Support Team News | Tagged Payroll EOFY Process 2024, Payroll Year End

Debtor Ageing Perfection

Posted on March 27, 2024 by Janelle Lodge

ACR continually aspires to refine and improve our System processes with an aim to increase efficiency across our Sites. One of these processes is the Debtor Ageing Program, whilst every Continue ReadingDebtor Ageing Perfection→

Posted in Support Team News | Tagged Debtor System

Stocktake Adjustment Important Update

Posted on January 12, 2024 by Janelle Lodge

A new Stock Movement Transaction Type has been introduced called “Stocktake Adjustment” and will be used to more precisely identify a stocktake related stock movement record. This replaces the historic Continue ReadingStocktake Adjustment Important Update→

Posted in Support Team News | Tagged Stock Adjustments, Stock Movement Value Report

Menus with configured Email Address/es

Posted on November 17, 2023 by Janelle Lodge

Have you recently changed your Email Service Provider or do you simply need to update configured Email addresses within the system? Here’s where to find them… The following is a Continue ReadingMenus with configured Email Address/es→

Posted in Support Team News | Tagged Email Addresses

Change Log History

Posted on September 21, 2023 by Janelle Lodge

The Change Log History program is a valuable tool available within the Customer and Product Maintenance menus. The benefit of this program is to be able to identify when, who Continue ReadingChange Log History→

Posted in Support Team News | Tagged change log history, Customer Maintenance, Product Maintenance

Carrier Maintenance > ‘No B2B on Despatch’

Posted on August 4, 2023 by Susie Garrard

A new tickbox called ‘No B2B On Despatch’ has been added to Carrier Maintenance. When selected, this will override the Customer Maintenance > B2B>Advices ‘On Despatched’ setting when an invoice Continue ReadingCarrier Maintenance > ‘No B2B on Despatch’→

Posted in Software Release Notes, Support Team News | Tagged B2B, Carrier Maintenance, Despatch

Product Enquiry – A snapshot for Products

Posted on July 20, 2023 by Janelle Lodge

Product Enquiry is a great menu enabling users to get a snapshot of information for a selected Product. It’s like a looking glass into a Product’s most crucial information, all Continue ReadingProduct Enquiry – A snapshot for Products→

Posted in Support Team News | Tagged Product Enquiry

Payroll EOFY Processing Guide 2023

Posted on June 9, 2023 by Janelle Lodge

Payroll EOFY Processing Guide 2023 The following steps are a guide to completing the Payroll End Of Financial Year process smoothly. The following steps are to be undertaken AFTER completing Continue ReadingPayroll EOFY Processing Guide 2023→

Posted in Support Team News | Tagged Payroll EOFY Process 2023

Adjustment notes in System Month End

Posted on May 12, 2023 by Janelle Lodge

A common question we received from sites when completing their End of Month process, is that the process has been paused by the system as there are Adjustment notes that Continue ReadingAdjustment notes in System Month End→

Posted in Support Team News | Tagged Adjustment Note Maintenance, Creditors Month End, Debtor Month End, System Month End

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