This applies to the following configurations:
- eDocuments Document Types
- Customer B2B Configuration
- Direct Shipment Configuration
Using the square brackets characters ‘[‘ and ‘]’ in conjunction with a merge field is now designed so that users can show text only when the specified merge field has a value in it. If there is no value for the merge field, the text surrounded in square brackets will not be included.
For example: Users enter the following text in the Email/Fax Message section of the eDocs Document Types for a certain document:
“[Dear <CONTACTNME>, ]Please find your invoice <TRANSNO> attached.”
If an Email/Fax with a <TRANSNO> of 1001 is sent, if there is a value of ‘John‘ for <CONTACTNME>, the following message will be used:
“Dear John, Please find your invoice 1001 attached.”
If an Email/Fax with a <TRANSNO> of 1001 is sent, if there is no value for <CONTACTNME>, the following message will be used:
“Please find your invoice 1001 attached.”
This feature is only available in the following areas:
- Customer B2B Config > Message on Receipt
- Customer B2B Config > Message on Picking Slip
- Customer B2B Config > Message on Invoiced
- Customer B2B Config > Message on Despatched
- Customer B2B Config > Message on Backordered
- eDocs Document Types > ‘Email/Fax Message’
- Direct Shipment Configuration > ‘Email/Fax Message’