When backorders are created, if the Deliver To Address details do not match the Delivery Address on the Customer Record or Transfer address on the order, then the new Deliver To details will be stored on the backorder as an Address Override.
When loading backorders with Address Override details attached, the following rules apply:
- Users can only load these backorders into a blank Invoice. Users trying to add backorders to an invoice that already contains products will not be able to add them.
- A system check occurs on completion of the invoice to see if there are any backorders available. This will only warn the user in this case (they will not be given an option to load the backorders).
- Users are only able to select and load backorders with the same Address Override details onto an invoice. Address Override details are now visible when viewing backorders through the Invoice Entry screens. Users must press the View option, and then select only backorders with the same Address Override details.
- Deliver To details will be loaded from the individual backorder with the Address Override details previously entered.