Price Validation Maintenance – New Menu Item

A new menu item has been added to ACR, called “Price Validation Maintenance”.

Price Validation - Member

Process flow:

  1. Electronic order file is loaded into ‘Electronic Customer Order Maintenance’.
  2. If Electronic Order is loaded successfully, a record will be created in ‘Price Validation Maintenance’. The Electronic Order will have a status of ‘Validating’ at that point.
  3. If the Bill To Customer has the configuration ‘Perform Price Validation’ NOT selected on the Customer File, the Price Validation record will be set to ‘Processed – Not Validated’. The Electronic Order will then be set to ‘Ready’ and will continue on as normal.
  4. If the Bill To Customer attached to the customer who placed the order has the configuration ‘Perform Price Validation’ selected, the prices on the Electronic Order will be compared to the system calculated prices for the customer on the order. The configuration ‘Price Validation Tolerance $’ is used on comparison. At this point, one of the following can happen:
    1. If Prices are Valid, the Price Validation record is set to ‘Processed – Valid Price’. The Electronic Order will be set to ‘Ready’ and will continue on as normal.
    2. If Prices are Invalid and the configuration ‘When Invalid’ is set to ‘Halt awaiting manual intervention’, the Price Validation record is then set to the Status of ‘Halted’. At this point users need to either Cancel or Process the order manually in ‘Price Validation Maintenance’.
    3. If Prices are Invalid and ‘When Invalid’ is set to ‘Continue with customer supplied pricing’, the Price Validation record is set to the Status of ‘Processed – Supplied Price’. The Electronic Order will be set to ‘Ready’ and will continue on as normal.
    4. If Prices are Invalid and ‘When Invalid’ is set to ‘Continue with system calculated pricing’, the price values on the Electronic Order are updated to the system calculated values. The Price Validation record is set to the Status of ‘Processed – System Price’. The Electronic Order will be set to ‘Ready’ and will continue on as normal.

Note: When Prices are invalid, an email alert will be sent to the email address specified in the configuration “Notification of Failed Order Email’, located under Customer B2B Config.