Price Validation Maintenance – New Menu Item ** Head Office Only**

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A new menu item has been added to ACR, called “Price Validation Maintenance”.

Price Validation - HO

‘Price Validation Maintenance’ has extra functionality including buttons such as: Display Selected, Edit, Resubmit, Cancel Order, Error Stats, Process Selected, and also have the ability to find failed orders etc.

Process Flow:

  1. Electronic order files are loaded into ‘Price Validation Maintenance’.
  2. If the Bill To Customer has the configuration ‘Perform Price Validation’ NOT selected on the Customer File, the Price Validation record will be set to ‘Processed – Not Validated’. The Electronic Order will then be re-injected back into DocX based on the Destination specified in ‘Electronic Order Destination’ in the Customer File.
  3. If the Bill To Customer attached to the customer who placed the order has the configuration ‘Perform Price Validation’ selected, the prices on the Electronic Order will be compared to the system calculated prices for the customer on the order. The configuration ‘Price Validation Tolerance $’ is used on comparison. At this point, one of the following can happen:
    1. If Prices are Valid, the Price Validation record is set to ‘Processed – Valid Price’. The Electronic Order will then be re-injected back into DocX based on the Destination specified in ‘Electronic Order Destination’ in the Customer File.
    2. If Prices are Invalid and the configuration ‘When Invalid’ is set to ‘Halt awaiting manual intervention’, the Price Validation record is then set to the Status of ‘Halted’. At this point users need to either Cancel or Process the order manually in ‘Price Validation Maintenance’.
    3. If Prices are Invalid and ‘When Invalid’ is set to ‘Continue with customer supplied pricing’, the Price Validation record is set to the Status of ‘Processed – Supplied Price’. The Electronic Order will then be re-injected back into DocX based on the Destination specified in ‘Electronic Order Destination’ in the Customer File.
    4. If Prices are Invalid and ‘When Invalid’ is set to ‘Continue with system calculated pricing’, the price values on the Electronic Order are updated to the system calculated values. The Price Validation record is set to the Status of ‘Processed – System Price’. The Electronic Order will then be re-injected back into DocX based on the Destination specified in ‘Electronic Order Destination’ in the Customer File.

Note: When Prices are invalid, an email alert will be sent to the email address specified in the configuration “Notification of Failed Order Email’, located under Customer B2B Config.