A change has been made to Mail Order when adding a Product set as ‘Clear Out’ or ‘Discontinued’ to an invoice. When a Product set as ‘Clear Out’ or ‘Discontinued’ is added to an invoice and that product has no free stock and a replacement Product set configured, the system will give the user the option to load the replacement Product instead of the original product. The message presented will read:
Product XXXX is a Discontinued/Clear Out item
Use Replacement Product XXXXX
There are two options:
- No – Will allow for the Discontinued or Clear Out product to be added to the Invoice. Normal checks for this product are still conducted.
- Yes – Will replace the original Discontinued or Clear Out product with the Replacement product configured. If this has come from an Electronic file the original order quantity will be retained for the new product.