Within ACR there are multiple options to allow messages to appear on Invoices, Statements, and Orders and a product line to name a few.
Invoice Messages
Invoice messages can be configured globally or for specific requirements that you qualify. This is done through Invoice Message Maintenance and is located from the default menu in Toolbox > Maintenance > Invoice Message Maintenance.
In Invoice Message Maintenance you will need to select “Add” and as a minimum require a Type, a Qualification and a Message. There are 5 types to choose from.
- Ship to Customer
- Charge to Customer
- Customer Promo Group
- Customer Price Group
- All Customers
The next entry is the qualification field and is the value for the selected Type (Excluding All Customers). The next field is the Message Entry that will appear on the Invoice.
The No Message checkbox allows you to nominate (using the available qualifiers above) customers to not have an invoice message appear.
Additionally, an order of precedence will take effect as you build on the different type of messages you create, a scenario where you have nominated all customers to display a message (Precedence level being “1”) , but a specific customer not to have an invoice message (Precedence level being “2”) will take a higher priority than all customers.
Once all the required fields have been entered, select “Save”. To test and confirm that your above message is configured correctly a re-print of an invoice that matches the Type and Qualification should suffice.
Order Messages
There is two distinct ways to add a message to Orders in ACR. One is a global to the ACR system, while the other is specific to a product and supplier.
To Configure the Global Order Messages, you will need to Configure this in Ordering Configuration > Messages. It is located in the default menu Toolbox > Configurations > Ordering Configurations.
There are 4 variants of the Global Order Message they are;
- Order Message – This allows the user to place a note on all orders printed. This will work in the same way as Statement Message for Debtor statements.
- Local No Backorders Message – It is now possible to enter your own personalised End of Order messages on Local Orders Only. The default message for this will be: “No Back Order Please” as this is for local orders only where the supplier is flagged for no backorder.
- Local Backorders Message – It is now possible to enter your own personalised End of Order messages on Local Orders Only. The default setting for this will vary dependant on the site as follows.
- Overseas Message – It is now possible to enter your own personalised ‘End of Order’ messages on Overseas Orders Only. This is for use by users who send overseas orders only. There will be no configuration for this order message as it is configurable by the site where needed.
Once all the required fields have been updated, select “Save”. To test and confirm that your above message is configured correctly a re-print of an Order should suffice.
Suppler/Product Comments
You can configure Order Line comments specific to a Product and Supplier. To-do this,ou will need to navigate to Product Maintenance > Supplier. From Default menu it is located Sales > Product Maintenance.
Once in Product Maintenance – Suppliers, navigate to the supplier in question. Order Comment 1 and 2 fields will refer to the next two lines on an Order when the product is entered. To test and confirm that your above comments is configured correctly a new order will need to be generated and printed.
