Users now have the ability to re-despatch an Invoice (should they have the correct Security Permissions set in Misc Configuration>Despatch>Re-Despatch User Group):
- After the Invoice number has been keyed into the Despatch System, the new command ;RDS can be entered.
- The system will create a copy and set the status to ‘Packed’.
- Users can then continue to enter in the carrier/carton count and complete the despatch as per normal.
- Once finalised the status will be set to ‘Re-Despatched’
- The previous Despatch record can still be viewed in Invoice statistics > Despatch detail
Note: The Re-Despatch User Group will default to Administrators