If the Customer Account status is ‘Suspended’ and the configuration True, within Invoice Entry, Users will have the ability to create an Invoice for a Suspended Customer with Orders set with the Awaiting Authorisation status, meaning Orders will not pop up in front of operators but be sent into Awaiting Authorisation. The User will be warned of the suspension on Customer load and on completion.
Note: this option will default to false, allowing orders to pop up in front of operators. Users will still be unable to authorise an Invoice in Invoice Maintenance for Suspended Customers if the account is not in order.
If the Customer Account status is ‘Auto Suspended’ and the configuration True, within Invoice Entry, Users will have the ability to create an Invoice for an Auto Suspended Customer with Orders set with the Awaiting Authorisation status, meaning Orders will not pop up in front of operators but be sent into Awaiting Authorisation. The User will be warned of the suspension on Customer load and on completion regardless of the User.
Note: this option will default to true, when false, orders will pop up in front of operators. Users will still be unable to authorise an Invoice in Invoice Maintenance for Auto-Suspended Customers if the account is not in order.
This change applies to Invoice Entry, Auto Process Electronic Orders, Auto Back Order Invoicing etc…