A common question we received from sites when completing their End of Month process, is that the process has been paused by the system as there are Adjustment notes that need printing. This applies to both the Debtors and Creditors Systems with the information message appearing as shown below:
When this occurs, Users will need to leave the System Month End step and go to the menu item ‘Adjustment Notes Maintenance’, select the appropriate type ie Debtors or Creditors and click ‘Find’. Users can then print selected unprinted Adjustment notes. Once printed, Users can then return to the Month End step they left and continue on.
For those sites using Adjustment notes, there is a System Configuration within both the Debtors and Creditors systems affecting the Printing of Adjustment notes. Regardless of how your site is configured, we would recommend sites prior to starting the Month End process check the Adjustment Note Maintenance menu for unprinted notes.
For more information on how to use the Configuration ‘Do not Force Print Adjustment notes’ within both the Debtors and Creditors Systems, please refer to out Self Help resource.