The Change Log History program is a valuable tool available within the Customer and Product Maintenance menus. The benefit of this program is to be able to identify when, who and how certain changes were made to a Product / Customer record. This will eliminate any guesswork and save time for Staff when looking into enquiries regarding recent changes.
To access the ‘Change Log History’ menu item, after loading a record, simply navigate to the File Options menu within Product / Customer Maintenance and select ‘Change Log History’.
Within both Product and Customer Maintenance, the Change Log History menus will show the latest change first and the drop down box will list all the fields that have been updated.
For more information on this feature, visit our Self Help Resource via your File Help menu within ACR.