When printing Invoices via the Invoicing or Mail Order System, any Invoices with Credit Card details recorded, will call the Payment Gateway in order to process the Payment.
If errors occur when calling the Payment Gateway, such as “Card Declined”, if only printing one Invoice, users will be provided with the following options:
- Try Again
- Change Card Details (Not available from RF Guns)
- Cancel
Invoices will not be printed until a successful payment has been processed.
If an error occurs after the payment is processed (like a Product on the Invoice is locked because another user is modifying the record), then the Invoice will remain Unprinted, but can no longer be Modified or Cancelled. Users can then retry printing the invoice after the error is resolved.
When printing an invoice using the Payment Gateway method, a comment will display underneath all product lines with the eWay Transaction Number. The words “Pre-Paid” will also appear at the bottom of the Invoice with the Total of the Invoice.