In order to create new records in ACR, be it in Customer Maintenance, Supplier Maintenance, Product Maintenance, or elsewhere, what you need to do is as follows:
- First, open the screen you want to create a new record in.
- Second, tick the New tickbox at the bottom of the screen.
- Third, enter in an identification number that is not already in use within that area. (If a record is marked as inactive, this still counts as being in use, so another identifier will need to be chosen.) Then press Enter.
Note: A message should appear at the bottom of that screen saying “Locked”. This indicates you are right to keep entering data.
If this does not appear, or if you get a message saying “No Matches”, this indicates that the identification number you attempted is not allowed, or already in use. Try entering another identifier.
- Once you see the “Locked” message at the bottom of the screen, you can keep entering data and then click Save to save the information.
Note: If you wish to update a lot of records, there is an Auto Save (AS) tick box in the same area near the New tick box at the bottom of the screen, that allows the changes to be automatically saved without being prompted to save each time.