Please note. The below changes will become active for Distributor Members once their system has been configured and not immediately upon installation of the update.
When creating a C-Bill Order in TradeTALK, the “Complete” button has been renamed as “Validate / Complete”. Once an operator has keyed in the order and presses the “Validate / Complete” button, the system will attempt to perform real-time validation of the ordered products, prior to the operator completing the order. This will enable any issues on an order to be addressed pro-actively at the time of entry.
There are two sets of validation checks that will occur:
- All products on the order will be validated in the “Price Validator” system at Head Office. This will ensure that the products are valid (E.g. they exist and are active) and in addition will report back the Order Total to the operator at the member warehouse.
- All products on the order will be validated in C-Bill at Head Office. This will ensure that the products are valid (E.g. they exist and are active) and pass any APL checks that apply for the customer.
The results of the real-time validation will be displayed on a screen to the operator (see below), advising of success or failure. Irrespective of the result, the operator at this point can decide whether they wish to proceed with placing the order or not. To place the order, the “Complete” button should be pressed, otherwise the “Cancel” button can be pressed to return to the order entry screen to make amendments or correct issues as required.
An example of success:
An example of a failed scenario, where one product was not found in the head system for price validation, and another was outside a customer’s APL.
