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Year: 2017

Auto Back Order – Business Unit

Posted on February 17, 2017 by ACR Support

When Transfer is selected and invoicing is configured to use a Business Unit, only a Salesperson belonging to that Business Unit can be used in the qualifiers.

Posted in Software Release Notes | Tagged Auto Back Order Invoicing, Business Unit, Release 2, ShopTALK, TradeTalk

Ordering Configurations – In Transit Transfer

Posted on February 17, 2017 by ACR Support

“Internal Orders – In Transit Transfer” has been removed from the drop-down selection.

Posted in Software Release Notes | Tagged Ordering Configuration, Release 2, ShopTALK, TradeTalk

Locating Invoices – Debtor Invoice Search

Posted on February 14, 2017 by ACR Support

Having trouble locating an invoice? It is important to note that there are two main methods of locating invoices. The Debtor Invoice Search assists to locate invoices that are currently Continue ReadingLocating Invoices – Debtor Invoice Search→

Posted in Support Team News | Tagged Training, Training Article, Training Tip

Reporting Server Errors

Posted on February 14, 2017 by ACR Support

It’s all too often we encounter hardware failures that could have been prevented. Your servers have visual indicators to tell you when something is not right or is potentially about Continue ReadingReporting Server Errors→

Posted in Support Team News | Tagged Error Lights, Error Messages, Server, Server Maintenance, Tech Support, Tech-Tip

Understanding your Customers’ Price Codes

Posted on January 9, 2017 by ACR Support

Within the ACR system a Customer can be set to receive a specific Price Code on purchases via ‘Pricing and Disc’ in Customer Maintenance. The option, ‘Default Price’, if selected, will Continue ReadingUnderstanding your Customers’ Price Codes→

Posted in Support Team News

Holiday breaks and your local IT

Posted on January 9, 2017 by ACR Support

With staff returning from holiday leave, now is good time to think about alternate contacts for your local IT needs when key staff are away. Below is a list of Continue ReadingHoliday breaks and your local IT→

Posted in Support Team News | Tagged Computer Support, Server, Server Maintenance, Tech Support, Tech-Tips

Stock Holding History Report

Posted on January 6, 2017 by ACR Support

A new report called Stock Holding History Report has been created. This report contains the stock value for the last 12 months for each product and may be qualified by Continue ReadingStock Holding History Report→

Posted in Software Release Notes | Tagged Release 2, ShopTALK, Stock Holding History Report, TradeTalk

Customer Maintenance – Carrier Change Warning

Posted on January 6, 2017 by ACR Support

A new tick box called ‘Carrier Change Warning’ can now be found on the ‘Deliveries’ screen in Customer Maintenance (for TradeTALK customers only). When ticked on (set to true) for Continue ReadingCustomer Maintenance – Carrier Change Warning→

Posted in Software Release Notes | Tagged Carrier Change Warning, Customer Maintenance, Release 2, TradeTalk

Report Generator – Carrier Change Warning

Posted on January 6, 2017 by ACR Support

The new field called ‘Carrier Change Warning’ for Customers has been added into Report Generator.

Posted in Software Release Notes | Tagged Carrier Change Warning, Release 2, Report Generator, ShopTALK, TradeTalk

Export / Import Utility – Carrier Change Warning

Posted on January 6, 2017 by ACR Support

The new field called ‘Carrier Change Warning’ for Customers has been added into the Export / Import Utility.

Posted in Software Release Notes | Tagged Carrier Change Warning, Export Import Utility, Release 2, ShopTALK, TradeTalk

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