Users looking to reverse Invoices with successfully processed Payment Gateway transactions can now use the Reverse Selected option within Invoice Maintenance. When Reverse Selected is processed, the refund Payment Gateway transaction is created and logged within Invoice Statistics > Invoice Log.
Please note
- Reverse Selected can not be used on an Invoice that has already performed a refund
- All reversals that involve Credit card details must be performed through Reverse Selected as the Payment Gateway transaction requires details from the original invoice.
- Credit card details or Payment terms cannot be changed on an Invoice reversal
- The above change applies to both supported Payment Gateways, eWay & NAB Transact.