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Author Archives: ACR Support

Product Succession Utility

Posted on February 17, 2017 by ACR Support

A product can now only be succeeded once.

Posted in Software Release Notes | Tagged Product Succession Utility, Release 2, ShopTALK, TradeTalk

Invoicing – Business Unit

Posted on February 17, 2017 by ACR Support

When Invoicing is configured to use a Business Unit, only sales persons belonging to that Business Unit can be found/used.

Posted in Software Release Notes | Tagged Business Unit, Invoicing System, Release 2, ShopTALK, TradeTalk

Salesperson Maintenance – Business Unit

Posted on February 17, 2017 by ACR Support

A new field (BU) has been added to allow a business unit ID to be assigned to a salesperson. The field is only visible if Business Unit records exist. Business Continue ReadingSalesperson Maintenance – Business Unit→

Posted in Software Release Notes | Tagged Business Unit, Release 2, Sales Person Maintenance, ShopTALK, TradeTalk

Invoice System and Mail-order System – Re-printing Invoices

Posted on February 17, 2017 by ACR Support

Re-printing an invoice will now print the Account Balance as at the time the invoice was initially printed. This only applies to invoice layouts that currently print the Account Balance, Continue ReadingInvoice System and Mail-order System – Re-printing Invoices→

Posted in Software Release Notes | Tagged Invoice Printing, invoice system, Mail Order System, Release 2, ShopTALK, TradeTalk

Product Succession Utility – Invoicing and Mail Orders

Posted on February 17, 2017 by ACR Support

Old products that exist on un-printed invoices/mail orders can now be succeeded. The user will be asked if they would like to proceed after being told that the old product Continue ReadingProduct Succession Utility – Invoicing and Mail Orders→

Posted in Software Release Notes | Tagged Product Succession Utility, Release 2, ShopTALK, TradeTalk

Port Location Maintenance – In Transit

Posted on February 17, 2017 by ACR Support

Added a drop down called “In Transit”. This will allow the selection of a transfer with a stock Area not set to N/A or the Stock Area for the Port Continue ReadingPort Location Maintenance – In Transit→

Posted in Software Release Notes | Tagged Port Location Maintenance, Release 2, ShopTALK, TradeTalk

Auto Back Order – Business Unit

Posted on February 17, 2017 by ACR Support

When Transfer is selected and invoicing is configured to use a Business Unit, only a Salesperson belonging to that Business Unit can be used in the qualifiers.

Posted in Software Release Notes | Tagged Auto Back Order Invoicing, Business Unit, Release 2, ShopTALK, TradeTalk

Ordering Configurations – In Transit Transfer

Posted on February 17, 2017 by ACR Support

“Internal Orders – In Transit Transfer” has been removed from the drop-down selection.

Posted in Software Release Notes | Tagged Ordering Configuration, Release 2, ShopTALK, TradeTalk

Locating Invoices – Debtor Invoice Search

Posted on February 14, 2017 by ACR Support

Having trouble locating an invoice? It is important to note that there are two main methods of locating invoices. The Debtor Invoice Search assists to locate invoices that are currently Continue ReadingLocating Invoices – Debtor Invoice Search→

Posted in Support Team News | Tagged Training, Training Article, Training Tip

Reporting Server Errors

Posted on February 14, 2017 by ACR Support

It’s all too often we encounter hardware failures that could have been prevented. Your servers have visual indicators to tell you when something is not right or is potentially about Continue ReadingReporting Server Errors→

Posted in Support Team News | Tagged Error Lights, Error Messages, Server, Server Maintenance, Tech Support, Tech-Tip

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