Nightly ACR Backups
Backups are an important safeguard for your company’s data in the event of disaster or data corruption. As such it is vital that: There is at least one copy of Continue ReadingNightly ACR Backups
Category Archives: Support Team News
Understanding Port Numbers within ACR.
Each computer that connects to your ACR system is assigned a Port Number, this is a unique number that is used for identification not only of your computer but also Continue ReadingUnderstanding Port Numbers within ACR.
How to look up information about Customer, Product and Supplier fields when using Report Generator.
When creating reports with report generator you may come to a point where you need to know what a value represents when reporting on a field. An example of this Continue ReadingHow to look up information about Customer, Product and Supplier fields when using Report Generator.
Reporting Server Errors
It’s all too often we encounter hardware failures that could have been prevented. Your servers have visual indicators to tell you when something is not right or is potentially about Continue ReadingReporting Server Errors
Using Team Viewer
When contacting ACR for Support you may be asked to run the application Teamviewer. This is a program that allows the ACR team to view your screen (only for the Continue ReadingUsing Team Viewer
Tips for Healthy, Clean, Uncluttered Systems
TRAINING First and foremost, any messages that appear need to be read. Please take the time to stop and read the message, to understand what it is telling you. Quickly Continue ReadingTips for Healthy, Clean, Uncluttered Systems
SalesTALK troubleshooting tips
The ACR SalesTALK application allows your mobile sales reps to take order from your customers anywhere at any time. But from time to time mobile internet connectivity at customer sites Continue ReadingSalesTALK troubleshooting tips
Creating New Records in ACR
In order to create new records in ACR, be it in Customer Maintenance, Supplier Maintenance, Product Maintenance, or elsewhere, what you need to do is as follows: First, open the Continue ReadingCreating New Records in ACR
Opening files exported from ACR in Microsoft EXCEL
When running reports within ACR you may want to export the Data generated so that you can manipulate the data or run further analysis on it. Or you may be Continue ReadingOpening files exported from ACR in Microsoft EXCEL
Tips for a technology friendly 2015
As we pass into another year, a great start would be to get your Technological needs organised. Keeping your IT equipment up to date with software patches and anti-virus and Continue ReadingTips for a technology friendly 2015