Understanding the Docs Directory
In this day and age, it is very important to keep electronic documentation in order, just as much as you would paper filing. Life is made easier when you know Continue ReadingUnderstanding the Docs Directory
Category Archives: Support Team News
What are Inactive Records and how to find them
An Inactive Record can be either on a short term or a permanent basis and is an alternative to a permanent deletion (when possible). When a record is made inactive Continue ReadingWhat are Inactive Records and how to find them
The Importance of “Offsite Backups”
Backups are a crucial part of your system that is often overlooked until they are needed to recover from a major incident. Major incidents can come in many unexpected forms Continue ReadingThe Importance of “Offsite Backups”
ACR Remote Support Using TeamViewer
From time to time when contacting ACR for Support you may be asked to run the application TeamViewer. This is a program that allows the ACR support team to view Continue ReadingACR Remote Support Using TeamViewer
Improve your debt recovery with targeted Debtor Statement Messages
New capabilities have recently been added into the ACR system to further assist you and your staff in the process of generating statements for your customers and recovering debt. Specifically, Continue ReadingImprove your debt recovery with targeted Debtor Statement Messages
Exporting Reports from Report Generator
If you have a report in Report Generator that you have created and are wanting to export it to a tab-delimited file to open in third-party programs, you can do Continue ReadingExporting Reports from Report Generator
Holiday Periods and End of Month
As it is now December and one of the busiest times of the year, planning for who will complete your December debtor’s month end and when they will be completing Continue ReadingHoliday Periods and End of Month
Is your Business Prepared for Storms, Fire and Natural Disasters?
In preparation for fire and natural disasters, there are few steps your business should take to protect your data and technology from storm damage. Forecasters have predicted more frequent & Continue ReadingIs your Business Prepared for Storms, Fire and Natural Disasters?
Key Computer Contact information
As we get closer to the Christmas season now is a good time to start thinking about updating your computer hardware and software contact information. It is also a good Continue ReadingKey Computer Contact information
How the Print Spooling System can save you from a Nightmare of Lost Paperwork
The Print Spooling System is a function within TradeTalk and ShopTalk that gives you the ability to look at information generated that has been printed or emailed. A situation may Continue ReadingHow the Print Spooling System can save you from a Nightmare of Lost Paperwork