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Category Archives: Support Team News

Whitelisting ACR in AVG Anti-Virus

Posted on December 22, 2014 by ACR Support

AS some Anti-Virus application sometimes can cause ACR to not open correctly it is advisable to add the ACR folder C:\ACR to your computers Anti-Virus White list. Your local tech Continue ReadingWhitelisting ACR in AVG Anti-Virus→

Posted in Support Team News | Tagged Anti-Virus, Release 2, ShopTALK, TradeTalk

ACR Install Instructions

Posted on December 22, 2014 by ACR Support

Whether setting up a new computer or reinstalling ACR on an existing computer the following steps can be used to get your staff back to using ACR in short order. Continue ReadingACR Install Instructions→

Posted in Support Team News | Tagged Install, Release 2, ShopTALK, TradeTalk

What needs to be prepared for December Month End

Posted on December 8, 2014 by ACR Support

As it is now December and one of the busiest times of the year​,​ planning for who will complete your December debtor’s month end and when they will be completing Continue ReadingWhat needs to be prepared for December Month End→

Posted in Support Team News | Tagged Debtors Month End, End of Month, End of Year, Month End, Release 1, Release 2, ShopTALK, TradeTalk

Warning about Ransomware Viruses

Posted on December 8, 2014 by ACR Support

Ransomware is a type of malware (malicious software) that can restrict access to files. The reason it is called ransomware is because the creators of this type of malware demand Continue ReadingWarning about Ransomware Viruses→

Posted in Support Team News | Tagged Alter, Anti-Virus, Back Up, Ransomware, Release 1, Release 2, ShopTALK, TradeTalk, Virus

Month End Processes Made Easy

Posted on November 13, 2014 by ACR Support

Within the ACR system there are a number of month end processes that need to be completed each month to help keep your system up to date. The four monthly Continue ReadingMonth End Processes Made Easy→

Posted in Support Team News | Tagged Accounting Month End, Creditors Month End, Debtors Month End, End of Financial Year, End of Month, End of Year, Month End, Training Tip, Year End

Wireless Warehouse Picking Gun tips.

Posted on November 13, 2014 by ACR Support

ACR has the ability to integrate wireless warehouse picking with our Invoicing front end. We utilise Motorola branded warehouse picking guns. While these guns are a tried and true warehouse Continue ReadingWireless Warehouse Picking Gun tips.→

Posted in Support Team News | Tagged Picking, Tech, Tech Support, Tech-Tip, Warehouse guns

Report – Products NOT sold this Calendar Year

Posted on October 14, 2014 by ACR Support

To produce a list of products that have not been sold this calendar year, we can setup a report in Report Generator.  To do this, go into Report Generator, and Continue ReadingReport – Products NOT sold this Calendar Year→

Posted in Support Team News | Tagged Products, Release 2, Report, Report Generator, Sales

Report – Suspended Debtor Accounts

Posted on October 14, 2014 by ACR Support

Have you ever asked yourself, “Can I get some kind of list of Debtors where we’ve suspended their account”? Well, you can.  As a guide, please see the layout below: Continue ReadingReport – Suspended Debtor Accounts→

Posted in Support Team News | Tagged Customers, debtors, Release 2, Report, Report Generator, Suspended

Managing your Print Queue within ACR

Posted on September 15, 2014 by ACR Support

Printers are a wonderful piece of technology that has saved us all from endless hours of handwriting. While they are usually good when it comes to working, you may find Continue ReadingManaging your Print Queue within ACR→

Posted in Support Team News | Tagged Label Printer, Print Spooler, Printer, Release 1, Release 2, ShopTALK, TradeTalk

Personalising your automated email communication

Posted on September 15, 2014 by ACR Support

Effective communication with your customers is always a topic of discussion whenever there is talk about how to keep your customers happy. A quick and easy way to improve your Continue ReadingPersonalising your automated email communication→

Posted in Support Team News | Tagged B2B, B2B. Supplier B2B, Customer B2B, Merge Field, Merge Fields, Release 1, Release 2, ShopTALK, TradeTalk

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