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Category Archives: Support Team News

Keeping Employee Primary Contact Details up-to-date made easy!

Posted on July 12, 2019 by Janelle Lodge

We all get busy and keeping our Employee Emergency / Primary Contact details up-to-date can be a low priority.  To make things easier, Users can now view their Primary / Continue ReadingKeeping Employee Primary Contact Details up-to-date made easy!→

Posted in Support Team News | Tagged Emergency Contact, Primary Contact, System User, View My Entitlements

End of Financial Year Checklist

Posted on June 18, 2019 by Susie Garrard

The end of the Financial Year is fast approaching!  As we know there are a lot of things that need to be checked and double checked before we can be Continue ReadingEnd of Financial Year Checklist→

Posted in Support Team News | Tagged 2019 Checklist, End of Financial Year

Payroll Year End Procedure – 2019

Posted on June 18, 2019 by Susie Garrard

The following steps are to be undertaken AFTER completing all final June dated pays, but BEFORE any July dated pays. DO NOT RUN THE “PAYG WITHHOLDING REPORT” AT THIS STAGE!! Continue ReadingPayroll Year End Procedure – 2019→

Posted in Support Team News

Understanding the Stocktake System

Posted on June 12, 2019 by Susie Garrard

Would you like to run your Stocktake as seamlessly as possible? Having a good understanding how the Stocktake system works will put you in a better position to run your Continue ReadingUnderstanding the Stocktake System→

Posted in Support Team News | Tagged Stocktake

RF Gun – Picking Slips – New function to Skip Product

Posted on March 28, 2019 by ACR Support

New functionality has been added into the RF Guns – Picking Slips program to assist pickers in continuing picking other products if they are waiting for one or more products Continue ReadingRF Gun – Picking Slips – New function to Skip Product→

Posted in Support Team News | Tagged RF Guns, RF Picking

Managing Parked Sessions

Posted on March 27, 2019 by Susie Garrard

As you may already be aware, ‘System Administrator’ is used to manage all sessions to the system from various Ports. In one of the recent Updates we introduced a new Continue ReadingManaging Parked Sessions→

Posted in Support Team News | Tagged Parked Session, System Administrator

Keeping Customers In the Know

Posted on March 27, 2019 by Susie Garrard

There are numerous ways in ACR to keep your customers informed and up to date. Whether it be from initially taking their Order all the way to it being delivered Continue ReadingKeeping Customers In the Know→

Posted in Support Team News | Tagged Bulk Email, SalesTalk, Statement Message Maintenance, Track N Deliver

Selecting the best UPS

Posted on March 1, 2019 by Tech Support

When upgrading or replacing your UPS it is a good idea to think about what type of devices you should connect. ACR Support recommends you have the following devices connected Continue ReadingSelecting the best UPS→

Posted in Support Team News, Tech Tips | Tagged ups

Report Generator

Posted on February 1, 2019 by ACR Support

Report Generator is a powerful tool that allows customised, detailed reporting on areas that are not covered by the pre-designed reports that are already in the system. The reports can Continue ReadingReport Generator→

Posted in Support Team News | Tagged Report Generator

Labeling Infrastructure & Removing Unused Hardware

Posted on February 1, 2019 by Tech Support

You’re opening up for the day and you click on the ACR shortcut and the software won’t load so you check other computers and notice that you’ve lost internet access, Continue ReadingLabeling Infrastructure & Removing Unused Hardware→

Posted in Support Team News, Tech Tips | Tagged documentation, labeling, old hardware, ups

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