We are pleased to announce the release of five powerful new operational reports within the Track-n-Deliver program. These reports are designed to provide greater visibility into delivery performance, driver activity, collections and exception handling – all directly accessible from the Reports menu. Each report includes date filtering (where applicable), sortable columns and printable layouts for easy sharing and reconciliation.
Let’s step through them:
Driver Notes Report
The purpose of this report is to provide visibility of all delivery notes recorded by drivers within a selected date range. This report displays Delivery Date, Driver, Customer, Delivery Status, Tracking ID(s) and the associated Note. It provides management and warehouse teams a quick review of customer delivery-specific comments recorded by drivers without manually searching individual deliveries.
Undelivered Report
The purpose of this report is to highlight items that were delivered but not fully supplied, including the quantity undelivered and the recorded reason. Grouped at delivery level, this report shows Delivery Date, Driver, Customer, Tracking ID(s), Qty Undelivered and Undelivered Reason. It provides a clear view of short supplies, damaged stock or customer refusals and to then assist follow-up action where required.
Delivery Interval Report
The purpose of this report is to provide operational insight into the time between completed deliveries. Designed for a single delivery day view, this report shows the delivery time, interval in minutes since the previous stop, driver, suburbs (previous and current), customer names, items delivered and tracking IDs. A configurable Minimum Interval filter allows users to quickly identify unusually long gaps between stops while still allowing a full-day operational overview when set to zero. This report assists in understanding route flow, travel patterns and delivery cadence.
Payment Summary Report
The purpose of this report is for businesses that have their driver’s collecting monies owed, this report summarises all payments collected within a selected date range. The summary view shows, per driver:
- Deliveries With Payments
- Total Amount Collected
- Breakdown by Cash, Cheque, Credit and Eftpos
A drill-down view is available for each driver, listing individual payments including Paid Time, Account Number, Account Name, Method, Amount and Reference. This provides a quick oversight of daily collections.
Collection Variance Report
The purpose of this report is for businesses that have their driver’s collecting monies owed, this report compares expected collections against actual amounts collected. For each driver, the report displays:
- Deliveries With Money To Collect
- Actual Deliveries With Money Collected
- Total Amount To Collect
- Actual Amount Collected
- Variance
This enables rapid identification of discrepancies between planned collections and actual receipts, supporting daily financial control and reconciliation.
Operational Impact
All reports are available now under the Reports menu within the Track-n-Deliver program. Together, these five reports provide:
- Improved financial visibility
- Faster dispute resolution
- Clear exception reporting
- Better understanding of driver delivery patterns
- Enhanced warehouse and accounts reconciliation