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Category Archives: Support Team News

Incorrectly turning off your server

Posted on November 28, 2013 by ACR Support

After having a number of sites incorrectly shutting down their server during the day we would like to warn sites against shutting down their server without speaking to ACR first. Continue ReadingIncorrectly turning off your server→

Posted in Support Team News | Tagged Power Down, Power Up, Reboot, Restart, Server, ShopTALK, Tech-Tip, TradeTalk

The importance of “offsite backups” including Cloud, USB Hard Drives and TAPE backups

Posted on November 28, 2013 by ACR Support

Backups are a crucial part of your system that is often overlooked until they are needed to recover from a major incident. Be it a fire destroying your premises, a Continue ReadingThe importance of “offsite backups” including Cloud, USB Hard Drives and TAPE backups→

Posted in Support Team News | Tagged Backup, Cloud Backup, ShopTALK, Tech-Tip, TradeTalk

Preparing for the Festive Season and the ACR server.

Posted on November 28, 2013 by ACR Support

With a number of sites closing down or working with only a skeleton staff over the festive season ACR would like to remind you of a few points to help Continue ReadingPreparing for the Festive Season and the ACR server.→

Posted in Support Team News | Tagged End of Month, End of Year, ShopTALK, TradeTalk

Guideline for some Procedural Menus

Posted on October 29, 2013 by ACR Support

For those who may need an idea as to how to create their own menus based on roles within a company, the below lists may help in assisting in that Continue ReadingGuideline for some Procedural Menus→

Posted in Support Team News

Report Generator – Pricing Module Records

Posted on October 21, 2013 by ACR Support

To create a report which shows what pricing modules exist, the following report can be used as a basis. This will only show basic information. If more information is desired, Continue ReadingReport Generator – Pricing Module Records→

Posted in Software Release Notes, Support Team News | Tagged Pricing Module, Release 1, Release 2, Report Generator, Report Tip

Processing Gift Card Sales

Posted on October 18, 2013 by ACR Support

Below is the suggested procedure to sell and load a gift card with in the ACR system when using an EFTPOS terminal to load the card. The procedure is to Continue ReadingProcessing Gift Card Sales→

Posted in Support Team News | Tagged EFTPOS, Gift Cards, Multi EFTPOS, Point of Sale, POS, ShopTALK

Top 10 Customers by % of outstanding balance owed in Period 4 Report

Posted on September 20, 2013 by ACR Support

Below is an example of a report that can be created in Report Generator. This report is an variation on the “Percentage of Outstanding Balance by Customer by Period Report’.  Continue ReadingTop 10 Customers by % of outstanding balance owed in Period 4 Report→

Posted in Support Team News | Tagged Debtor, debtors, overdue account, Release 1, Release 2, Report, Report Generator, Report Tip, Reporting, Reports, SalesTalk, TradeTalk

Top 10 Customers by amount of outstanding balance owed in Period 4 Report

Posted on September 20, 2013 by ACR Support

Below is an example of a report that can be created in Report Generator. This report will show a list of your top 10 debtors that have the highest dollar Continue ReadingTop 10 Customers by amount of outstanding balance owed in Period 4 Report→

Posted in Support Team News | Tagged Debtor, debtors, overdue account, Release 1, Release 2, Report, Report Generator, Report Tip, Reporting, Reports, ShopTALK, TradeTalk

Percentage of Outstanding Customer Balance by Period Report

Posted on September 20, 2013 by ACR Support

Below is an example of a report that can be created in Report Generator. This report will show a list of your debtors and a break down showing the percentage Continue ReadingPercentage of Outstanding Customer Balance by Period Report→

Posted in Support Team News | Tagged Debtor, debtors, outstanding balance, over account, overdue account, Release 1, Release 2, Report, Report Generator, Report Tip, Reports, SalesTalk, TradeTalk

Creating a sales by product group report in Profile system

Posted on September 6, 2013 by ACR Support

Profile Enquiry is a simple to use analytical tools that allows you to monitor sales performance by a wide variety of criteria. These criteria can be viewed on a month Continue ReadingCreating a sales by product group report in Profile system→

Posted in Support Team News | Tagged product group report, profile system, Release 1, Release 2, Report, Report Tip, Reports

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