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Category Archives: Support Team News

Adjustment notes in System Month End

Posted on May 12, 2023 by Janelle Lodge

A common question we received from sites when completing their End of Month process, is that the process has been paused by the system as there are Adjustment notes that Continue ReadingAdjustment notes in System Month End→

Posted in Support Team News | Tagged Adjustment Note Maintenance, Creditors Month End, Debtor Month End, System Month End

eDoc Configuration Output – The What & Why

Posted on March 17, 2023 by Janelle Lodge

The eDoc Configuration Output menu is a very handy tool when reviewing existing information for Customer and Supplier eDocuments and their output (ie email /fax) settings. It allows sites to Continue ReadingeDoc Configuration Output – The What & Why→

Posted in Support Team News | Tagged eDoc Configuration Output

New Menu item > Last Bank Deposit Reprint

Posted on February 17, 2023 by Janelle Lodge

Within the Banking system a new menu has been created called ‘Last Bank Deposit Reprint’. When selected from the menu, the Printer screen window will open where Users can then Continue ReadingNew Menu item > Last Bank Deposit Reprint→

Posted in Software Release Notes, Support Team News | Tagged Banking System, Last Bank Deposit Reprint

Let Bulk Email help you this Christmas!

Posted on November 24, 2022 by Janelle Lodge

Bulk email is a great program that basically allows sites to send an Email out to multiple email addresses all at once. Of course this can be qualified and sent Continue ReadingLet Bulk Email help you this Christmas!→

Posted in Support Team News | Tagged Bulk Email, Customer Maintenance B2B edocuments, Edoc eDocument Types, Supplier eDocuments

The Sales Enquiry menu is here to help!

Posted on September 28, 2022 by Janelle Lodge

Ever wondered why a Customer has a discount applied? Trouble working out what Pricing has been applied, why and from where? The Sales Enquiry menu can help to answer those Continue ReadingThe Sales Enquiry menu is here to help!→

Posted in Support Team News | Tagged Sales Enquiry

Creditors System- latest enhancements

Posted on July 27, 2022 by Janelle Lodge

Have you seen the latest enhancements to our Creditors System yet? Here’s a little of what’s new: The Cash Payment Entry menu now uses F5 Pre-Allocation functionality- making the process Continue ReadingCreditors System- latest enhancements→

Posted in Support Team News | Tagged Cash Payments Entry, creditor auto payments, Creditor Payment Allocations, Creditor Payment Summary

Creditor Payment Allocation > Pre Allocations

Posted on July 15, 2022 by Janelle Lodge

Within Creditor Payment Allocations, support has been created for Pre- Allocations. This means that when loading a Supplier within Creditor Payment Allocation, if a Pre-Allocation record exists, the appropriate Accounts Continue ReadingCreditor Payment Allocation > Pre Allocations→

Posted in Support Team News | Tagged Creditor Payment Allocations, Creditor Pre Allocations

Invoicing System > Clearout / Discontinued

Posted on July 15, 2022 by Janelle Lodge

In support of the new Invoice Configuration ‘Show Clearout / Discontinued’ where sites can choose when to alert staff of the Discontinued/Clearout Product with the Discontinued / Clearout alert prompt, Continue ReadingInvoicing System > Clearout / Discontinued→

Posted in Support Team News | Tagged Invoice Entry, Invoicing System

eDocs Document Types

Posted on July 15, 2022 by Janelle Lodge

Within eDocs a new Wholesale Invoice Document type has been created. This new version (WI_057) has areas built in to support Proof of Delivery and Proof of Payment information.  

Posted in Support Team News | Tagged eDocument Types

Payroll EOFY Processing Guide 2022

Posted on June 10, 2022 by Janelle Lodge

Closing the Payroll Month of June is part of the Year End Process, and the following steps are a guide to completing the process smoothly. The following steps are to Continue ReadingPayroll EOFY Processing Guide 2022→

Posted in Support Team News | Tagged Payroll Year End 2022

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