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Category Archives: Support Team News

Customer Maintenance > B2B

Posted on February 21, 2020 by Janelle Lodge

A new set of advice fields have been added for ‘On Confirmed’ within Customer Maintenance under B2B. If the customer is configured, an advice will be sent when an Invoice Continue ReadingCustomer Maintenance > B2B→

Posted in Support Team News | Tagged Customer Maintenance B2B

Changes to Personal/Carer’s Leave under Fair Work Act 2009.

Posted on February 12, 2020 by Janelle Lodge

As you may be aware the Federal Court has recently made some changes to the accrual of Personal Carers Leave. In turn we have catered for this change within Employee Continue ReadingChanges to Personal/Carer’s Leave under Fair Work Act 2009.→

Posted in Support Team News | Tagged Employee Entitlements, Employee Personal Carers Leave Entitlements, Payroll Entry

A Clean Start to 2020

Posted on January 13, 2020 by Susie Garrard

A hot training tip for the new year : Utilise the ‘Import/Export Utility’ to make your system clutter free. Unnecessary data can be confusing to staff and can even prolong Continue ReadingA Clean Start to 2020→

Posted in Support Team News | Tagged Clearout, dead stock, Export Import Utility

Are your Business Month End Policies and Procedures documented?

Posted on December 11, 2019 by Janelle Lodge

The ACR Training Team responds and supports many businesses that get caught out over the holiday season where not all staff members are aware of the Business End of Day Continue ReadingAre your Business Month End Policies and Procedures documented?→

Posted in Support Team News | Tagged Accounting Month End, Creditors Month End, Debtors Month End, End of Month, Invoice Sales Journal

Never miss Printing Pay Advice Slips again!

Posted on October 11, 2019 by Janelle Lodge

Have you ever missed running the Pay Advice Slips? Does an Employee need another copy? At some point in time we have all been there! Well problem solved! ACR has updated Continue ReadingNever miss Printing Pay Advice Slips again!→

Posted in Support Team News | Tagged Pay Advice Slip Reprint Function, Training Tip

Super Payments, Super Easy!

Posted on October 2, 2019 by Susie Garrard

You may have noticed the recent system update to the ‘Superannuation Payments’ module. We have reviewed this part of the system to streamline the Super Payment process making Super Payments Continue ReadingSuper Payments, Super Easy!→

Posted in Support Team News | Tagged Superannuation, superannuation file

Loyalty System > Point of Sale

Posted on August 30, 2019 by Janelle Lodge

Please read the below additional retail specific points regarding the new loyalty system update as seen here. Point redemption is not available for Quotes/Transfers or COD Customers Once Points redemption Continue ReadingLoyalty System > Point of Sale→

Posted in Support Team News | Tagged Loyalty System, Point of Sale

Report Generator > Despatch Table

Posted on August 30, 2019 by Janelle Lodge

Report Generator > Despatch Table Within Report Generator under the Despatch table, the following fields have been renamed: ‘Picked Date’ renamed to ‘Despatch Header Picked Date’ ‘Picked Date’ renamed to Continue ReadingReport Generator > Despatch Table→

Posted in Support Team News | Tagged Report Generator

Electronic Customer Order Status’ explained

Posted on July 31, 2019 by Susie Garrard

Checking the status of an Electronic Order should help you keep on top of getting your Customer’s Orders out the door quicker. In this article we will explore some of Continue ReadingElectronic Customer Order Status’ explained→

Posted in Support Team News

Keeping Employee Primary Contact Details up-to-date made easy!

Posted on July 12, 2019 by Janelle Lodge

We all get busy and keeping our Employee Emergency / Primary Contact details up-to-date can be a low priority.  To make things easier, Users can now view their Primary / Continue ReadingKeeping Employee Primary Contact Details up-to-date made easy!→

Posted in Support Team News | Tagged Emergency Contact, Primary Contact, System User, View My Entitlements

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